Rules and regulations can change quite quickly during these uncertain times, which is something that is beyond our control.
There are some risks that we want you to be aware of, before applying for a visa and planning your trip to Bali, .
1.) The government could technically change the regulations any day, and deny the arrival of any applicant coming to Indonesia. This means for example, that even if you have already received your e-visa and bought a flight ticket, and you might not to able to travel to Indonesia as planned and have to reschedule, you can not ask for a refund.
2.) Also, the immigration can deny your application, without giving any reasons or feedback to us our our facilitating visa agent. This happens very very rarely but it can happen and the immigration office has the right to do so.
3.) These days the immigration is quite efficient and stays within the time limit to issue the visa (14 working days for standard and 7 working days for express, after the visa application has been submitted – starting after we have validated your documents and the payment is received). However, sometimes delays can still occur, which can be due to changes in regulations, longer holidays or problems with the immigration software, or other reasons that are beyond our control.
4.) We cannot be held responsible for any delays or if the visa gets denied, or gets issued wrongly caused by regulation changes or the performance of any third party, such as but not limited to visa agents, immigration officials, government software failures.
Full Terms and Conditions for the Visa Application Service