No.

PASSPORT & NATIONALITY

The immigration regulations are always based on the PASSPORT that you are holding. Residency permits of other countries are NOT considered. 

YES - regardless of their age. Also infants.

NO. You need an official passport that is valid AT LEAST 6 months from the day of arrival

Holders of following travel documents CAN NOT get a Visa on Arrival: Laissez Passer, Titre de voyage, Travel Document, Document of Identity, Certificate of Identity, Alien Passport, Alien Travel Document, Emergency Travel Document, Emergency Passport; or Temporary Passport.

NOW AVAILABLE: Electronic Visa on Arrival (e-VoA)

You can purchase the Visa already online and avoid queuing at VoA counters at the airport which will save you time and is much more convenient.

Only use the Official Immigration Website to purchase your Visa on Arrival online (Link Below). There are some fake websites out there. The button below will take you to the official Immigration Website.

You can apply for e-VOA 14 days before your travel. However, you are advised to create an e-VOA request at least 48 hours before your departure.

If you do not purchase the e-VoA before you arrive in Indonesia, you can still purchase the VoA at the VoA counter in the airport arrival hall. 

The cost is IDR 500,000 (ca. USD 35 / AUD 50) per person

• Online Purchase (e-VoA) per credit card on the (extra fees might apply) OFFICIAL immigration website
• Purchase at the airport arrival hall and pay at the VoA counter in cash (EUR, GBP, AUD, USD, SGD, IDR) or by credit card (no AMEX)

Unfortunately there is nothing we can do. 

The entire online application service for the Visa on Arrival for Bali is handled 100% by the immigration department. If you run into problems, this is what they said on their website:

"Kindly inform the e-VOA Support Desk (livechat at www.imigrasi.go.id or sending email to visa@imigrasi.go.id or humas@imigrasi.go.id) should you encounter any suspended or unsuccessful transactions during the request procedure."

Sometimes confirmation emails land in your spam folder, that's the first thing you should check.

Their website seems to be changing rather frequently, and sometimes some features seem to not work on all browsers equally well. What we noticed is, that if you tried to extend a visa and the process failed, it seems you have to then wait one more day to see the extension option again. 

Worse case, if the application fails, you can still get the Visa upon arrival in the arrival hall of the airport (Visa on Arrival).

• The Visitor Visa (B213 / VoA) is valid for 30 days
• It can be extended ONLY ONCE for another 30 days. You can apply for an extension now also online here. 
• Day of arrival and day of departure count as FULL days each. 
  

NEW for e-VoA Holder: Apply online via the Immigration Website

If you purchased your electronic Visa on Arrival via the immigration website, then you can now apply for an extension by using your login that you created when you applied for the e-VoA. (don't use any other website!)

Immigration website for VoA Extension

Extending a e-VoA does NOT require you to come to the immigration office. The process is 100% online.

(Make sure you are on the official Immigration website and not on a scammer website!)

VoA purchased upon arrival

If you bought the VoA when you arrived (not online, you have to go to the immigration office to do so.

We work together with a reliable agent for the extension service. You can apply for the extension on our website and the agent will follow up with you directly. 

Visa on Arrival Extension Application via Agent

The Visa on Arrival (now called Visit Visa) is only SINGLE ENTRY. If you leave, you and want to come back, you need to apply for a new Visit Visa.

Accepted Travel Purpose: 

• Tourism, government duties, business talks, purchasing goods, meetings, transit

Other Requirements & Restrictions

• Single Entry only
• PASSPORT is decisive, not residency
• Your passport needs to be valid at least another 6 months (no expections!!!)
• You can not obtain Visa on Arrival with a temporary passport (emergency passport, travel document). 
• You must show a return ticket or fly-out ticket from Indonesia

When you Purchase upon Arrival:

Passport valid for at least 6 months on date of arrival (no exceptions!)

They might as for your return ticket, better be prepared

Cash or Credit Card

Documents needed for your electronic e-VOA request:

a. Full biodata page of passport with at least 6 months validity from the date of your arrival to Indonesia (format JPG/JPEG/PNG with max. size of 200 kb);
b. Passport size photograph (format JPG/JPEG/PNG with max. size of 200 kb);
c. Email address;
d. A valid Mastercard, Visa, or JCB credit card.
e. Residence information in Bali / Indonesia (hotel etc)

No.

YOU CANNOT GET ANOTHER VISA AFTER YOU HAVE EXTENDED the visa on arrival ONCE (max. 60 days in total), while you are in Indonesia. You would have to leave the country and come pack.

If you want to stay longer than 60 days, you have to get a B211A OFFSHORE Visit Visa (60days) before your arrival first, which is valid for 60 days and which can be extended twice, each extension is valid for another 60 days (total max. 180 days, before you have to leave the country).

B211A Visa Application Service

If you overstay your visa, you have  to pay a fine of IDR 1,000,000 per day. If you overtstayed substantially you might be detained, deported, or banned from coming back to Indonesia for a specific period.

No, you can not apply for B211A on-shore visa if you have extended your VoA. As per regulation, travellers on VoA can only extend their VoA for another 30 days (total 60 days of stay permit) and after that travellers must leave the country.

There are several travel regulations you must be aware of which you can find here: Bali Entry Regulations and Vaccination Requirements

Note: If you intend to rent a scooter or motorbike you will need to bring your local driving license AND and international driving license. The traffic police has made several statements lately that they will control more often and will issue fines. 

If you don't have an international license you can get one here: International Driving License accepted by the Indonesian authorities